In the Democratic Republic of Congo (DRC) there is an ongoing humanitarian emergency and a per capita income among the lowest in the world. It is a country recovering from, among many things, disinformation campaigns.
The Service provides information on Health, including Sexual and Reproductive Health, and Cholera and Yellow Fever Prevention. Sexual and Reproductive Health includes subtopics on Puberty, Menstrual Cycles, Family Planning, Pregnancy, STD and HIV Prevention, and Sexual Violence.
The 3-2-1 Service launched in Democratic Republic of Congo in 2017. The 3-2-1 Service provides trusted information available to anyone with access to a mobile phone, in French, Swahili, and Lingala with plans to add Kikongo and Tshiluba.
The Service in the DRC uses the “155” short code rather than “321.” Locally it is known as the “1-5-5 Service.”
Vodacom’s 1-5-5 Service is extraordinary in that it is offered in several national languages in order to respond to the information needs of every Congolese person, no matter their level of education or literacy.
—Anaiah Bewa, Director of Corporate Affairs, Vodacom Congo
Partners in DRC
For more information on the 3-2-1 Service in the DRC contact:
Whitney Wilding Hughes
Program Manager, DRC